Candle Safety

Candle safety & use

We love that you enjoy burning our candles in your home and we are delighted to be part of your everyday rituals. To ensure the most beautiful and considered experience, we recommend following a few essential candle care guidelines. Candles are a naked flame and must be treated with caution and respect.

At ECOYA, safety is considered in every detail. Care instructions are included within your candle vessel, as well as on the base of both the carton and glass. We encourage you to read these instructions before lighting so you can enjoy your candle safely and as intended.

Trim the wick before each burn, including the first.

For best performance, keep the wick trimmed to approximately 6mm. This ensures a clean, even burn and helps maintain the integrity of the fragrance. If the wick is left too long, it may ‘mushroom’, creating excess soot and heat. This can cause the candle to burn more quickly, reducing overall burn time.

Burn your candle for no longer than three hours at a time.

Our candles are poured into vessels made from annealed soda lime silicate glass, designed specifically for candle use. Burning your candle for longer than the recommended period may cause the vessel to become hot to the touch, increasing the risk of injury.

Discontinue use when approximately 10mm (1cm) of wax remains.

Our wicks are designed to self-extinguish at approximately 10mm. However, if the candle has been burning for an extended period, the wick may grow larger and generate more heat, causing the wax to burn faster. In these instances, the heat may surpass the crimping in the wick, increasing the risk of the vessel overheating and breaking.

Always burn your candle on a stable, heat-resistant surface, away from draughts or items that can catch alight. If burning more than one candle at a time, space them approximately 100mm (10cm) apart. Never leave a burning candle unattended or near children or pets.

Tips & tricks for wicks and wax

There are a few simple techniques to help you get the most from your ECOYA candle.

Burn for a minimum of one hour, or until the wax pool reaches the edge of the vessel.

Allowing the wax to melt fully to the edge prevents tunnelling, ensuring future burns remain even and maximising burn time.

To extinguish your candle, use a snuffer or blow it out gently. This helps prevent black soot particles from settling into the wax. Do not use liquid or the lid to extinguish your candle. The lid is not a snuffer.

Re-using your ECOYA candle

Once your candle is finished, the glass vessel can be thoughtfully repurposed.

Remove any remaining wax with warm soapy water. Avoid abrasive materials when cleaning as they may scratch the glass. The empty vessel can be reused as a vase, makeup brush holder, storage for beauty essentials, cotton buds or kitchen utensils.