Black Friday order delay: 

Please note that while we are working around the clock to ensure your ECOYA order is delivered within our usual delivery times, we are encountering some delays. We apologise for this and are working hard to have your Black Friday order dispatched within 7 working days from your purchase date. You will receive your tracking information via email once your order is on its way to you. 

 Thank you for all your support and patience. Please do not hesitate to contact us at hello@ecoya.com if you have any questions. 

We offer free shipping on orders over $100 or a $12.99 flat rate on all other orders for both New Zealand & Australia.

All New Zealand orders are dispatched from the ECOYA warehouse in Auckland via PostHaste. 

Delivery made between 9am-5pm Monday – Friday.Deliveries to the Auckland region within 1-3 business days after your order is placed.North Island delivered within 2-4 business days after order is placed.South Island delivered within 3-7 business days after your order is placed.

*Some rural deliveries may take longer.

Please note we do not deliver to parcel lockers or PO boxes.